Terms & Conditions — Dawai365

1. Acceptance of Terms

By accessing or using Dawai365 (“the Platform”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform. Dawai365 is operated by [Business Name], a licensed pharmacy in Gopalganj, Bihar, India.

2. Eligibility

You must be at least 18 years of age to purchase medicines from this Platform. By placing an order, you confirm that you are of legal age and that the information you provide is accurate and complete.

3. Prescription Medicines

Certain medicines (Schedule H, H1, and X drugs) require a valid prescription from a registered medical practitioner. By uploading a prescription, you confirm it is genuine. Dawai365 reserves the right to verify prescriptions and cancel orders if a prescription is invalid, expired, or fraudulent.

4. Product Information

All product information — including pricing, composition, dosage, and expiry dates — is provided in good faith and sourced from manufacturers. We are not responsible for typographical errors. Always read the product label and consult a healthcare professional before use.

5. Pricing & Payments

All prices are in Indian Rupees (INR) and are inclusive of applicable GST. We reserve the right to change prices at any time without prior notice. Orders are confirmed only after payment is received (for online payments) or accepted for Cash on Delivery.

6. Delivery

We deliver within Gopalganj, Siwan, and surrounding districts in Bihar. Estimated delivery times are indicative and may vary. We are not liable for delays caused by force majeure, incorrect addresses, or courier failures.

7. Returns & Refunds

Please refer to our Refund Policy for complete details on returns and refunds. Medicines are generally non-returnable once dispensed, except in cases of damaged, expired, or incorrectly shipped products.

8. Limitation of Liability

Dawai365 shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform or products purchased through it. Our maximum liability is limited to the order value of the disputed transaction.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gopalganj, Bihar.

10. Contact

For any queries regarding these Terms, contact us at support@dawai365.com or call +91 98765 43210.